Shipping policy

Last Updated: 21/06/26

Thank you for shopping with Ghost Archive Uk. We strive to process and ship all orders as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within [1–3] business days after payment is received.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During periods of high order volume, processing times may be extended. Customers will be notified of any significant delays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout unless otherwise stated.

Estimated delivery times:

  • Standard Shipping: [3–7 business days]
  • Expedited Shipping: [1–3 business days] (if offered)

Delivery times are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a tracking number via email or text (if provided at checkout).

Please allow up to 24 hours for tracking information to update after shipment.

Shipping Locations

We currently ship to:

  • [United Kingdom]

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Address Accuracy

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered and the package is returned to us, the customer may be responsible for any additional shipping fees required to resend the order.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, we are not responsible for carrier-related delays.

If a package is marked as delivered but cannot be located:

  1. Verify the shipping address.
  2. Check with household members or neighbors.
  3. Contact the shipping carrier.
  4. Contact us at instagram @ghostarchiveuk if further assistance is needed.

Damaged Items

If your order arrives damaged, please contact us within [48–72 hours] of delivery and provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

We will review the claim and work toward a suitable resolution.

Contact Us

If you have any questions about shipping, please contact:

instagram @ghostarchiveuk